SHIPPING & RETURNS

 

SHIPPING

WE SHIP WITH INSURANCE AND TRACKING NUMBER WITHIN GERMANY, SWITZERLAND AND THE EUROPEAN UNION.

FOR ORDERS OUTSIDE OF THIS AREA, PLEASE FEEL FREE TO CONTACT US: MAIL@HARDTSTORE.COM

PICK-UP IN STORE IS FREE! (SINCE THE STORE IS CLOSED AT THE MOMENT DUE TO CORONA, PLEASE CONTACT US TO MAKE AN APPOINTMENT.)

 

GERMANY            5 EURO

                             FREE ON ORDERS OF 75 EURO OR MORE

                             (2-5 BUSINESS DAYS)

EU                        14 EURO

                             (5-7 BUSINESS DAYS)

SWITZERLAND     28 EURO

                             (3-6 BUSINESS DAYS)

 

RETURNS

YOU HAVE THE LEGAL RIGHT TO CANCEL YOUR PURCHASE IN OUR ONLINE SHOP WITHIN 14 DAYS. A SIMPLE EMAIL TO MAIL@HARDTSTORE.COM IS SUFFICIENT. YOU DO NOT HAVE TO GIVE REASONS FOR THE CANCELLATION, BUT WE ARE OF COURSE HAPPY ABOUT ANY KIND OF FEEDBACK ABOUT OUR PRODUCTS.

WE WILL REFUND YOU THE PURCHASE PRICE AND THE SHIPPING COSTS (UNLESS ONLY A PARTIAL AMOUNT OF THE ORDER IS RETURNED), YOU WILL BEAR THE COSTS FOR THE RETURN.